About Us

Westcourt Medical Centre in Rustington is a purpose built healthcare centre which opened in February 1986 and doubled in size in the year 2000.  It underwent a further extension of 5 clinical rooms and a training/conference room, completed in February 2013. The building was designed to reflect a homely but efficient atmosphere.

Our aim at Westcourt is for our staff to be friendly, helpful and our medical personnel to offer the best possible care. It is a team approach with members supporting and referring to each other in their attempt to do the best for their patients.

Registration

It is quick and easy to register with a GP using our simple online GP registration form. Whether you are new to the area or have never registered with a GP practice before, there is usually no need to come to the practice to complete your registration and no proof of address is required. We are a local GP Practice and have a catchment area for home visiting purposes.

online registration image
Image of woman sitting in wheelchair at computer screen

Accessibility Needs

We want to get better at communicating with our patients and ensure you can read and understand the information we send you.

If you find it hard to read our letters or if you need someone to support you at appointments, please complete our Accessibility Needs Form below.

 Accessibility

 Disability Access

 Accessibility Needs Form

Meet our Team

We are a partnership of GPs, Nursing Staff, a Healthcare Team, and Practice Staff.

SEE OUR TEAMS PAGE

Meet the team
5 start new reviews practice

See Our Reviews

We encourage our patients to let us know about their positive experiences at our practice. If you'd like to leave a review, please do so on the NHS website

You can see what other patients have said about us here

Alternatively, if you've had a bad experience we'd also like to know. Please contact us and let us know how we can improve.

Practice Information

Parking

  • Parking is very limited so please consider others when parking or navigating around the car park, and opt to choose alternative parking if you are able, or if the car park is full.
  • Owners park entirely at their own risk; Westcourt Medical centre is not liable for any loss or damage that may occur whilst parked on the premises.
  • Patient parking is strictly prohibited on any double-yellow lines, and in the staff bays at the side & rear of the building.
  • Unless you hold a Blue Badge, please do not park in the disabled parking bays, designated with a wheelchair symbol.

Public Transport

  • Westcourt Medical Centre is served directly by the 700 bus service which stops directly outside the surgery. Information on local taxi services can be obtained from reception.

Disabled Access

  • Westcourt Medical Centre is able to accommodate wheelchairs with main access through electric doors.
  • There is a lift to the first floor and doorways to toilets are built to standards suitable for wheelchairs.
  • We also have a disabled toilet and baby changing facilities which are on the ground floor.

Patient Group

We are interested in hearing your views about the surgery, how well we are doing and how we may be able to improve the services we offer you – we can only do this with your help. You can find out more here

Training Practice

Medical Students

We are a teaching practice and students sometimes sit in with the doctors and nurses. If you prefer not to have a student sitting in, please let the doctor or receptionist know.

General Practitioner Registrars

GP Registrars are often attached to the practice and are fully qualified doctors gaining experience in general practice.

For your information:

We have different grades of junior doctors who work and receive training in the practice: ST1s, ST2s & ST3s (formerly 'Registrars') and FY2 (Foundation) doctors.

Medical students speaking to a patient

ST Doctors (Specialty Training Registrars) are in specialist training before becoming a General Practitioner. They will have had  experience of a variety of hospital posts, having been qualified as a doctor for at least two years before coming into general practice.

ST1s and ST2s – fully qualified doctors on their early pathway to being a GP (usually with us for a 4 month block)

ST3s - fully qualified doctors but not yet GPs, in their final year of GP training (usually with us for a 12 month block - August to July)

FY2 doctors are in their second year of their Foundation programme following qualification as a doctor. The Foundation programme is aimed at giving junior doctors a wide experience of working in a variety of clinical settings at an early stage of their medical careers. They may, however, go on to specialise in any area from brain surgery to cardiology. Our FY2 doctors will often (but not always) speak to their supervising doctor when you see them.

Both ST and FY2 doctors are fully qualified doctors who are able to treat and advise patients in general practice. They are supervised by the practice GPs, who will be their trainer.

If you are seeing such a doctor you can expect to receive the quality of service you would from your own GP If you have any concerns please mention this to a member of staff.

Videoing Consultations

As part of on-going training some doctors may on occasion video their consultations. Consent is always obtained from patients prior to their appointment being videod. You of course have the opportunity to decline.

GP Patient Survey

The GP Patient Survey is an independent survey run by Ipsos MORI on behalf of NHS England. The survey is sent out to over two million people across England. The results show how people feel about their GP practice. 

SEE OUR RESULTS

Our overall CQC Rating was:  GOOD

The Care Quality Commission (CQC) makes sure hospitals, care homes, dental and GP surgeries, and all other care services in England provide people with safe, effective, compassionate and high-quality care and encourages them to make improvements where possible.

SEE THE FULL REPORT

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