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Electronic Prescription Service

Patients wishing to use the service will need to 'nominate' a pharmacy. Please read the information below, you can find the nomination form at the bottom of the page for completion at home. Alternatively, please ask at Reception for a copy of the EPS leaflet.

You can also view a short video at the bottom of the page, giving information on the service.


What is the Electronic Prescription Service (EPS)?

EPS is an NHS-funded service in England. It gives you the chance to change how your GP sends your prescription to the healthcare professional that you choose to get your medication or appliances from.


What does this mean for you?

If you currently collect your repeat prescriptions from your GP, you will not have to visit your GP practice to pick up your paper prescription. Instead, your GP will send it electronically to the place you choose, saving you time. You will have more choice about where to get your medication from because it can be collected from a pharamcy near where you live, work or shop. You may also not have to wait as long at the pharmacy as there will be more time for your repeat prescriptions to be prepared before you arrive.


How long does it take?

It can still take the same amount of time to process your prescription, and for the pharmacies to prepare your medicines. What the service provides is a much easier and safer way for your prescriptions to be managed as there will be no paper copies being passed between the surgery, you and/or the pharmacy. We can also track your prescription, see exactly where it is and how far along the process it is.

We would advise patients that prescriptions can take 3 working days to be generated by the practice and a further working day to be processed by the pharmacy.


Is this service right for you?

YES - if you have a stable condition and you:

  • Don't want to go to your GP practice every time to collect your repeat prescription
  • Collect your medicines from the same place most of the time
  • Already use a prescription collection service

NO - if you:

  • Don't get prescriptions very often
  • Pick up your medicines from different places
  • Travel or work away from home a lot


Can I change my nomination or cancel it and get a paper prescription?

Yes you can. Nomination is very flexible and can be changed or cancelled at any time. You can do this by either:

  • Asking a member of staff at any pharmacy or dispensing appliance contractor that offers the service
  • Asking a memeber of staff at your GP practice

Make sure you tell them before your prescription is due or your prescription might be sent to the wrong place.

It is important to remember that you don't have to use nomination on every occasion. If you don't wish to use nomination on a particular prescription, you should let your GP practice know before the prescription is issued.


How can you use EPS?

You need to choose where you want your GP to send your electronic prescription. This is called 'nomination'.

You can choose:

  • A pharmacy
  • A dispensing appliance contractor (if you use one)
  • Your dispensing GP practice (if you are eligible)

Once you have been given information about the service and provided consent, any of the healthcare professionals mentioned above can register your nomination on your behalf.


Is EPS reliable, secure and confidential?

Yes. Your electronic prescription will only be seen by the same people that see your paper prescriptions now:

  • GP practices
  • Pharmacies
  • NHS prescription payments
  • Fraud agencies

You can check your nomination status securely and confidentially at any GP practice, pharmacy, dispensing appliance contractors or dispensing GP practice that offers EPS.

More information about the Electronic Prescription Service, including more common questions, can be accessed on the website at:, or you can ask a member of staff at any pharmacy or dispensing appliance contractor, or at your GP practice for more information.

If you would like to sign up for this service, please complete the Patient Nomination Form below and return it to your GP practice.

Patient Nomination Form



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