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Noticeboard

Patients - please note that all telephone calls to and from the surgery are recorded, for training and quality purposes.

Do you have a disability or sensory loss and need information in different ways? Click on the "Accessibility Information" link under Further Information on the right of this page.

Do you want to login to our online appointments / prescription service? The links are at the bottom of the page in the 'Online Services' section, or you can click here.

Want to know how to treat a cold, cough or sore throat? Click here for information on a range of minor ailments.

When We Are ClosedNHS111_(2)

Please note that during the week Westcourt Medical Centre is closed from 18:30 until 08:00 the following day and from 18:30 on Friday to 08:00 on Monday.

If an emergency occurs and you require a GP visit outside of our normal hours of service please ring the usual number: 01903 777000 or 111.

On dialling this number you will hear a recorded message that will advise you that the surgery is closed and you have come through to the out-of-hours service. Your call will then be put through to a trained advisor at NHS 111, who will take your details.

You will need to provide your name, address, the name of your OR a contact telephone number and date of birth. Please be ready with these details.

Depending on the nature of your problem they will return your call and you will speak to a doctor who will give you appropriate advice or ask you to attend an out-of-hours centre or arrange a home visit.

This means that regardless of where a person lives in the county, the same provider will respond to a call providing a seamless service that has no district or borough boundaries.

NHS 111 operate their service from 18:00 - 08:00 Monday to Friday and 24 hours Saturday, Sunday and Bank Holidays.

Out-of-hours services are generally busy so please think carefully before asking to see a doctor and only do so if you genuinely cannot wait until the surgery re-opens.

In a genuine emergency you should always call 999. Chest pains and / or shortness of breath constitute an emergency.  

 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website