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Patients - please note that all telephone calls to and from the surgery are recorded, for training and quality purposes.

Do you have a disability or sensory loss and need information in different ways? Click on the "Accessibility Information" link under Further Information on the right of this page.

Do you want to login to our online appointments / prescription service? The links are at the bottom of the page in the 'Online Services' section, or you can click here.

Want to know how to treat a cold, cough or sore throat? Click here for information on a range of minor ailments.


General Data Protection Regulation

Westcourt Medical Centre has started work in order to comply with the General Data Protection Regulation which came into effect on 25th May 2018. We will reviewing how GDPR affects the way the surgery processes your personal data, including confidential health records. There is no deadline currently for GP practices to be fully compliant but there is an expectancy for surgeries to be actively working towards full compliance from 25th May 2018.

To ensure all patients at Westcourt are made aware of their rights under the new legislation, and so that the surgery meets its responsibilities under the GDPR, we will be adding information to this page as it becomes available to us and when centrally-approved by NHS England.

Various actions will occur over the coming months as part of the surgery working toward full GDPR compliance and we will let you know via posters/leaflets in the surgery, through our waiting room screens and on this website.

The eleven 'Privacy Notices' we have to display are available for you to download below, or we can provide hard copies for you at Reception.

We text those patients who have agreed to receiving appointment reminders, and other healthcare-related messages such as the Friends and Family Test feedback, on their mobile phones.

If you no longer want to receive any text reminders, you have the right to opt out. Please note that by opting out, it means you will not receive any texts from the practice, but you can opt in again at any time. Please let the practice know if you wish to opt out.

01. Privacy Notice for Direct Care

02. Privacy Notice for Summary Care Record

03. Privacy Notice for NHS Digital

04. Privacy Notice for Public Health

05. Privacy Notice for Emergencies

06. Privacy Notice for Safeguarding

07. Privacy Notice for Commissioning, Risk Stratification etc.

08. Privacy Notice for Payments

09. Privacy Notice for CQC

10. Privacy Notice for National Screening Programmes

11. Privacy Notice for Research



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