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Statement re. Fitzalan Medical Group CQC Report

As you may be aware, GP practices are regularly reviewed by the Care Quality Commission (CQC). This is to make sure that health services, including GP practices, are providing well led, safe, and effective care.

Following a visit in December 2017, Fitzalan Medical Group have received their formal report and has been placed in special measures by the CQC.

The report has been published today (Thursday 29th March 2018) and can be found on the Care Quality Commission’s website:

The Partners and staff at Fitzalan Medical Group are all really disappointed by this, and have been working very hard to address the areas identified for improvement.

It is important to say that the report did not find any cases where patients were being mistreated or directly given the wrong medication as part of their care.

We are obviously also very disappointed for Fitzalan and the team there and we are working with them to help them to make the changes they need.

It has to be said that is a challenging time for primary care, in this area we had the closure of Arun Medical Group, increased new housing, and all of the GP practices have had problems recruiting the staff we need.

However as a locality all of the GP practices are committed to working together and supporting each other to make sure we can all continue to care for our patients. We are looking at new ways of working and we will keep you updated as these develop.

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